You may return most new, unopened items within 30 days of delivery for a full refund on the products purchased. This excludes shipping costs. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. We use UPS, FedEx and US Mail. Shipping rates for international orders are not included when you place your order online. We will get the best international shipping rate available and contact you with the shipping quote before your order is shipped.